Thanks to our wonderful guests Appleview River Resort is proud to have been Ranked #1 in Specialty Lodging in Sevierville, Tennessee for the past 5 Years. We work hard to insure your stay is all you expect and so much more. Thank you for sharing your amazing reviews on TripAdvisor, the World’s Largest Travel site.
HotelsCombined, the Australian-based hotel meta-search company, has started an extensive survey covering different types of accommodations within Tennessee. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
• At the time of judging, a winner is rated 8.5/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.
• We couldn’t detect any major customer service problems, nor recurring or unresolved issues.
Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.
Appleview River Resort boasts a high satisfaction rating among guests and travel industry experts, receiving 269 reviews for an impressive rating of 9.6 out of 10.
The property manager said:
“It is humbling and we are honored to be recognized by HotelsComined as one of the best resorts in Tennessee and the United States. Angel and I work very hard to insure every guest has an incredible getaway at the Appleview River Resort, and while we are certainly not perfect, our guests, time and again, tell us how peaceful, relaxing and enjoyable staying riverside with us is. We will continue to strive to do our best to insure every guest has an unforgettable stay with us.”
“We are thrilled to be working with the best hotels in Tennessee and Appleview River Resort is certainly among them” said Alberto Castellucchio, Award Manager at HotelsCombined “What is different about the Recognition of Excellence is the way information is gathered and analysed: it all depends on the guest and his or her experience with that particular accommodation.”
“With HotelsCombined 30 million people are finding the best deal available on-line every month. With this award, we’d like to make it even easier for every traveller to identify the best hotel for customer service and therefore the best value for their money”.
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the right property at the right price.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
Appleview River Resort is honored to have received the Certificate of Excellence Award 4 years in a row and is thankful for our wonderful guests who continued to return year after year and keep us rated #1 on TripAdvisor!